1. Acceptance of Terms

By accessing or using our puppy manager software or mobile application (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you are not authorized to access or use the Service and should discontinue use immediately. Please note that these Terms will continue to apply to any use of the Service that occurred prior to your discontinuation. Puppy Manager, Inc. operates as a facilitator between breeders and their clients, and the breeder is solely responsible for the care, pricing, and terms of adoption for each puppy.

2. Services Provided

Puppy Manager, Inc. provides a platform for breeders to manage their puppies, litters, clients, and related transactions. However, all decisions regarding puppies, pricing, refunds, cancellations, and terms of service are solely at the discretion of the breeder. We provide tools to help breeders facilitate these processes, but we do not assume responsibility for any aspect of puppy care or business transactions, including but not limited to payment disputes or refunds.

3. User Accounts

To access certain features of our system, breeders must create an account. Clients may also be registered under a breeder's account to streamline the process. Breeders are responsible for ensuring the accuracy and validity of the information provided in these accounts. By using the Service, you agree to maintain accurate and up-to-date information and to comply with all applicable laws in your use of the Service.

4. Payment Information

4.1 Collection and Use of Payment Information

By providing your payment information, you authorize us to securely store your card details through Stripe, our third-party payment processor. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS), ensuring your payment information is encrypted and handled securely. Puppy Manager, Inc. does not store your full payment card details on our servers.

4.2 Non-Removal Policy

Once a payment method is added, it cannot be removed until all outstanding balances for puppy adoption costs or breeder fees have been paid in full. This policy is determined by the breeder, and the breeder has full discretion over when a payment method may be removed. Puppy Manager, Inc. acts solely as a facilitator and supports the breeder’s decisions in this regard.

4.3 Compliance with Privacy Laws

In compliance with applicable privacy laws, your payment information is used solely for transaction purposes and is not shared with any third parties beyond what is necessary to process your payment. For more information, please review our Privacy Policy and Stripe's Privacy Policy.

4.4 Authorization to Charge Added Payment Method

By providing your payment information, you authorize Puppy Manager, Inc. and the breeder to charge the payment method you have added to your account for any outstanding balances related to puppy adoptions, breeder fees, and any applicable charges. You acknowledge that once you provide your payment information, you do not need to provide separate authorization for each individual charge. This authorization is in effect as long as you have an outstanding balance for puppies or related fees, and it is consistent with applicable laws regarding payment processing.

5. Cancellation and Refund Policy

5.1 Cancellations

Cancellations, rescheduling, and the adoption process are entirely determined by the breeder. Puppy Manager, Inc. does not have control over breeder policies and procedures and is not responsible for cancellations, changes, or scheduling issues. Breeders must inform their clients of the applicable terms, fees, and conditions regarding cancellations and rescheduling.

5.2 Refunds

Puppy Manager, Inc. is not responsible for issuing refunds for puppy adoptions, fees, or other charges. Any refund requests or disputes must be addressed directly with the breeder, who retains full control over refund policies. We facilitate the payment process but bear no responsibility for refund decisions or dispute resolution.

6. California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) Compliance

6.1 Disclosure of Personal Information

Under the CCPA, businesses are required to disclose what personal information they collect, how they use it, and with whom they share it. For more details on how we handle personal data, please refer to our Privacy Policy.

6.2 California Privacy Rights

If you are a resident of California, you have the following rights regarding your personal information:

• The right to request disclosure of the personal information we have collected about you.
• The right to request the deletion of personal information we have collected about you.
• The right to request specific information about the data we collect, its purpose, and how it is used.

6.3 Do Not Sell My Info

We do not sell your personal information to third parties. If you have any concerns or questions about how your data is used, please refer to our Privacy Policy.

6.4 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in our Privacy Policy, in compliance with CCPA/CPRA requirements. For more details, see our Privacy Policy.

6.5 Age of Consent

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the provided contact details at the bottom of this page.

7. Use of the Service

You agree not to:

• Use the Service for any unlawful purpose or in violation of any local, state, or federal law.
• Attempt to interfere with the proper functioning of the Service.
• Provide false or misleading information when using the Service.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claims related to the Service shall not exceed the amount you paid us for the service giving rise to the claim. All claims or disputes regarding puppies, payments, or breeder decisions must be handled between the client and breeder directly.

9. Indemnification

You agree to indemnify and hold harmless Puppy Manager, Inc., its officers, directors, employees, agents, and contractors from any claims, liabilities, damages, losses, or expenses, including reasonable attorney's fees, arising from your use of the Service or violation of these Terms. Breeders specifically agree to indemnify Puppy Manager, Inc. from any liability related to puppy adoption, care, or payment disputes.

10. Intellectual Property

All content, trademarks, logos, and intellectual property associated with the Service are the exclusive property of Puppy Manager, Inc.. You may not use, reproduce, or distribute any of this content without our prior written permission.

11. Privacy

Your use of the Service is subject to our Privacy Policy. By using the Service, you consent to the collection and use of information as outlined in the Privacy Policy.

12. Data Retention Policy

Puppy Manager, Inc. retains personal data only for as long as necessary for the purpose of facilitating puppy adoptions and related transactions. All data retention policies related to puppies, payments, or client information are determined by the breeder. Puppy Manager, Inc. retains the right to store data as required for legal, business, and financial purposes.

13. Governing Law

This Policy and your use of the Service are governed by the laws of the state in which the Company operates, without regard to its conflict of law principles. Any legal disputes related to this Policy or the Service will be resolved in the appropriate courts of that jurisdiction.

14. Changes to the Policy

Puppy Manager, Inc. reserves the right to modify or amend this Terms of Use Policy at any time. We will notify users of any significant changes to this Policy, which will be effective once published on our website. Continued use of the Service after any changes to this Policy implies your consent to the updated terms. It is your responsibility to review this Policy periodically to stay informed about any updates.

15. Contact Information

If you have any questions or concerns about this Terms of Use Policy or our data retention practices, please contact us at:

Puppy Manager, Inc.
Email: [email protected]
Phone: +19495410020
Address: 1968 S. Coast Hwy #5729. Laguna Beach, CA 92651